Privacy Policy

Last updated: January 9, 2026

At SendZim ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sendzim.com.au.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Fill out a contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include your name, email address, and any message content you provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or search terms

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our comparison service
  • Respond to your inquiries and support requests
  • Improve our website and user experience
  • Send newsletters and marketing communications (with your consent)
  • Analyze usage patterns to improve our content
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic (via Google Analytics)
  • Display relevant advertisements (via Google AdSense)
  • Track affiliate referrals to money transfer providers

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Third-Party Links and Affiliate Disclosure

Our website contains links to third-party money transfer providers. When you click these links:

  • You will leave our website and be directed to the provider's site
  • We may earn a commission if you complete a transfer (at no extra cost to you)
  • The provider's privacy policy will apply to any information you provide them

We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.

Google AdSense and Analytics

We use Google services on our website:

  • Google Analytics: Helps us understand how visitors use our site. Google may collect information about your online activities over time and across different websites.
  • Google AdSense: Displays advertisements that may be relevant to you based on your browsing history. Google uses cookies to serve ads based on prior visits to our and other websites.

You can opt out of personalized advertising by visiting Google's Ads Settings.

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under Australian privacy law and the General Data Protection Regulation (if applicable), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@sendzim.com.au.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: